A digital concierge for regional tourism.
Client · A hosts network · regional tourism
Context - The hosts network wanted a hyperlocal conversational agent able to inform visitors in French, without depending on a public model.
Intervention - Design of the territorial knowledge base, RAG on institutional sources, configurable conversational interface, documented deployment. We also built an Analytics Dashboard to track usage: volume of questions, recurring topics, geographic zones, resolution rate - essential instrumentation to keep the knowledge base alive.
Results - Concierge in production since June 2026, hyperlocal, customizable per host or territory, embeddable in 30 seconds. Hosted by Infomaniak, in Switzerland. Visitor questions processed by Mistral AI. Analytics dashboard live to steer content over time.

